Terms & Conditions

Donitaa Courier - Terms & Conditions

1. Introduction

  • These terms and conditions govern your use of the services provided by Donitaa Courier. By using our services, you agree to comply with these terms and conditions.

2. Definitions

  • "Donitaa Courier" refers to the company providing courier and logistics services.
  • "User" refers to any individual or business using Donitaa Courier's services.
  • "Services" refer to the courier and logistics services provided by Donitaa Courier.

3. Service Availability

  • Donitaa Courier's services are available in select areas. Availability may vary depending on the location and service requested.

4. Service Description

  • Donitaa Courier provides courier and logistics services, including but not limited to e-commerce delivery, pickup & drop-off, warehousing, and packaging.

5. User Responsibilities

  • Users are responsible for providing accurate and complete information when using Donitaa Courier's services.
  • Users must comply with all local laws and regulations when using Donitaa Courier's services.

6. Payment

  • Users are required to pay for Donitaa Courier's services as per the agreed-upon rates.
  • Payment terms may vary depending on the service requested.

7. Delivery

  • Donitaa Courier will make reasonable efforts to deliver packages within the agreed-upon timeframes.
  • Delays may occur due to factors beyond Donitaa Courier's control, such as weather conditions or traffic congestion.

8. Lost or Damaged Packages

  • Donitaa Courier is not liable for any lost or damaged packages unless caused by negligence on our part.
  • Users are advised to purchase insurance for valuable or fragile items.

9. Cancellation and Refunds

  • Users may cancel a service request subject to Donitaa Courier's cancellation policy.
  • Refunds will be issued according to Donitaa Courier's refund policy.

10. Limitation of Liability

  • Donitaa Courier's liability is limited to the value of the service provided.
  • Donitaa Courier is not liable for any indirect, incidental, or consequential damages.

11. Changes to Terms & Conditions

  • Donitaa Courier reserves the right to change these terms and conditions at any time. Changes will be effective immediately upon posting.

12. Governing Law

  • These terms and conditions are governed by the laws of [Jurisdiction]. Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts of [Jurisdiction].

13. Contact Information

  • For any questions or concerns regarding these terms and conditions, please contact Donitaa Courier at [Contact Information].

14. Acceptance of Terms

  • By using Donitaa Courier's services, you acknowledge that you have read, understood, and agree to these terms and conditions.